The History of the Department of

National Taiwan University Department of Social work
2005 Fall Syllabus

一、 Course：Social Casework
二、 Instructor：Li-Chen Cheng, Associate Professor（Office-R402；tel#-02-33661256；e-mail：lccheng@ntu.edu.tw）
三、 Open to: Social Work Second Year Students
四、 Enrollment：Required Course
五、 Day and Time：Wednesday（9:10 - 12:10）
六、 Location: Department of Social Work, Room 209
七、 Syllabus

Casework has been the predominant social work method in social work practice. Casework involved activities in widely varying settings, aimed at assisting individuals, couples, and families to cope more effectively with problems that impaired social functioning. Casework practitioners meet face to face with clients through a working relationship in providing services. They perform many roles besides delivering face-to-face service; they also work in collaboration with other professionals, organizations, and institutions, and act to advocate with agency administrators, policy makers, boards, and legislatures, among others. However, processing skills alone does not ensure professional competence. As a knowledge base, casework practitioners working with clients draw on contrasting theories of human behaviors, use different models of practice, implement diverse interventions, and serve widely varying clients. Casework method based on practice experiences is systematic and orderly which includes a processes of intake, social study and diagnosis, treatment and termination toward problem solution and social functioning among individuals, couples, and families.
The course provides students with a working knowledge of the concepts and research of individual intervention. The focus of this course is on practice models, intervention terminology, and principles including ethical issues. The objectives of the class include to exposure students to the knowledge base and practice model necessary to casework intervention skills and strategies, to foster students' conscious, purposeful, and differential use of themselves as professionals, advocates, and change agents in promoting clients' social functioning, and prepared students to be an effective and culturally competent caseworker. The course contents cover social casework themes on historical background, knowledge base, helping process and skills, interviewing skills, assessment tools, codes of the ethics, and team presentation of a case playing. The course format includes class lectures, literature reviews, role-playing activities, and class discussion.
As an active learner, students are encouraged to attend every class session, read assigned literatures before the class, participate actively in class discussion, and complete the assigned homework. As a total, two assignments are required to be completed in the course. The first assignment, due on October 11, 2005, deals with a commentary analysis on one social event reported by newspapers. The selected event should be involved in individual's maladjustment to the societal change, family breakdown, unemployment, etc. Each student first summarized this particular event story and then make comments regarding the causes of the event happened, main issues confronted by relevant persons, short- and long-term impacts on the society as a whole, and major concerns and possible solutions to social worker. The second assignment requires a team of 7 or 8 students to develop a role-playing project in which each team selects an intervention module, finds a client story, writes the play story, assigns each team member a role of story, video tapes the playing, and shows in the class in the designated course session. I expect all written work to be handed in on time.
As a result of the learning in this course, I expect students will identify and give examples of the main principles of different intervention approaches, acquaint themselves with stages of helping process and basic interviewing skills, and demonstrate awareness of ethical issues and coping strategies.

八、Course Schedule
09/21 Introduction to Casework I: Historical Background
Suggested Reading：Hsieh, Hsiu-Fen, Social Casework: Theory and Skills.
09/28 Introduction to Casework II: Knowledge Base.
Suggested Reading：Hsieh, Hsiu-Fen, Social Casework: Theory and Skills.
Movie Review：The Picture of Hundreds Work─Social Workers
Discussion Topics：What are social workers' roles in agencies? What are the clients' types and needs? Who are the theorists of social casework and what are their statements?
What kinds of the knowledge systems should a social caseworker be quipped with?
10/05 Introduction to Casework III: professional Skills and Helping Process
Suggested Reading：Hsieh, Hsiu-Fen, Social Casework: Theory and Skills.
Movie Review：Case Demonstration─Hard Times
Discussion Topics：If this client comes to ask for help, how a social caseworker should deal with? What are the possible working process and steps?
10/11 Professional Relationship in Casework: Realistic and Unrealistic Reactions and Attitudes
Suggested Reading：Hsieh, Hsiu-Fen, Social Casework: Theory and Skills.
Case Discussion：Case analysis and discussion
Discussion Topics：Why caseworkers should develop professional relationship with clients? What are the types of professional relationship and the working principles?
How does good professional relationship impact casework process? What ethic issues
may be involved with the development of professional relationship?

＊＊＊Please turn in the news analysis assignment today＊＊＊
10/19 Interview Skills of Casework: Attention and Listening
Suggested Reading：Gerard Egan, The Skilled Helper
Movie Review：Interview skills
Discussion Topics：In the process of social casework, how do we establish initial professional relationship during the interview? What are the beginning level of focusing and listening?
10/26 Interview Skills of Casework: Empathy and Probing
Suggested Readings：Gerard Egan, The Skilled Helper.
Role Play: Practice Empathy
Discussion Topics：In the process of social casework, what are the possible psychological mechanism？What are the skills of empathy and probing？
11/02 Interview Skills of Casework: Motivational Interviewing
Suggested Reading：Class Handouts；William R. Miller & Stephen Rollnick, Motivational Interviewing: Preparing People to Change Addictive Behavior, 楊筱華譯，動機式晤談法，第5章：動機式晤談法的原理原則
Movie Review：Contracting with clients
Discussion Topics：In the process of social casework, what types of non-voluntary clients do caseworkers encounter? What are the interviewing skills and strategies to cope with clients with no motivation? What skills and strategies should a social caseworker take to deal with mandatory clients?
11/09 Midterm Examination，Good luck！
11/16 Assessment Tools Used in Casework: Assessment Framework of Tools（Casework assessment tools：resources of clients, using tools, and supposed assessment framework of tools）
Suggested Reading：Hsieh, Hsiu-Fen, Social Casework: Theory and Skills.
Movie Review：Establishing Genogram
Discussion Topics：In the working process of casework, what kinds of tools will social workers use for case assessment? Or using what kinds of supposed assessment framework of tools
11/23 Service Module I: Client Centered Psychotherapy.
Suggested Reading：Gerald Corey (1991). Theory and Practice of Counseling and psychotherapy, Chapter 7. 李茂興譯，諮商與心理治療，第7章：案主中心取向處遇
Case Demonstration：Each team presents a specific case for role play with client-centered approach, and directs the discussion.
Discussion Topics：List the major problems stated by the client, the supposed framework of this approach, and the intended working strategies and skills.
11/30 Service Module II: Cognitive-Behavioral Psychotherapy
Suggested Reading：Sheu, Ling-Gau, Social Casework: Theory and Practice, Chapter 6.
Case Discussion：Each team presents the role play for this case and directs the discussion.
Discussion Topics：List the major problems stated by the client, the supposed framework of this approach, and the intended working strategies and skills.
12/07 Service Module III: Task-Centered Casework Approach
Suggested Reading：Sheu, Ling-Gau, Social Casework: Theory and Practice, Chapter 5.
Case Discussion：Each team presents the role play for this case and directs the discussion.
Discussion Topics：List the major problems stated by the client, the supposed framework of this approach, and the intended working strategies and skills.
12/14 Service Module IV: Social Case Management
Suggested Reading：Hsieh, Hsiu-Fen, Social Casework: Theory and Skills, Chapter7
Case Presentation：Each team presents the role play for this case and directs the discussion.
Discussion Topics：List the major problems stated by the client, the supposed framework of this approach, and the intended working strategies and skills.
12/21 Case Referral and Termination: Termination Evaluation, Separation Preparedness, Case Referral, and Case Record
Suggested Reading：Hsieh, Hsiu-Fen, Social Casework: Theory and Skills, Chapter10.
Case Discussion：Role Play
Discussion Topics：In the working process of casework, when a case's problem has been resolved or when a case is about to be referred, how should a caseworker conduct the termination procedure, referring, and outcomes evaluation.
12/28 Codes of the Ethics in Casework
Suggested Reading：Class Handouts
Case Discussion：Discussing specific ethical incidents with team members.
Discussion Topics：What are the possible ethical dilemmas may caseworkers and clients encounter in the working process? How to cope with each situation?
01/04 Ending and Feedback
01/11 Final Examination，Good luck！
九、Recommendation Texts
1. Hsieh, Hsiu-Fen (2002).Social Casework: Theory and Skills. Taipei, Taiwan: Yeh Yeh Book
Gallery。
2. Sheu, Ling-Gau (2003). Social Casework: Theory and Practice. Taipei, Taiwan: Wunan.
3. Gerald Corey (1991). Theory and Practice of Counseling and psychotherapy. Pacific Grove,
California: Brooks/Cole Publishing Company, 李茂興譯，1994，諮商與心理治療，台北市：揚智文化。
4. Gerard Egan(1991). The Skilled Helper, 王文秀等譯，1986，有效的輔導員，台北市：
張老師出版。
5. William R. Miller & Stephen Rollnick(1991). Motivational Interviewing: Preparing People
to Change Addictive Behavior, 楊筱華譯，動機式晤談法，1995，台北市：心理出版。
7. Class Handouts。
十一、Class Assignments and Grading Criteria：
1. Attendance and Class Discussion（20%）：Measuring by class quizzes, discussion, and participation.
2. Exam（50%）：Mid-term exam（25%）、Final Exam（25%）。
3. Class Assignments（30%）
News Analysis Assignment（10％）：Please summarize a social event from newspaper or magazines. Analyze the formulation or the development of that event, discuss it may be caused by individual or social factors, illuminate the possible impacts of that event on the specific person and the society, and discuss the possible actions to prevent that event. Please write no more than 1500 words, and attach the original news or article. Please turn in no later than 10/11. The grading of this assignment is based on the completeness and creativity of the news selection and analysis contents.

Producing Case Demonstration Video（20％）：
The second assignment requires a team of 7 or 8 students to develop a role-playing project in which each team selects an intervention module, finds a client story, writes the play story, assigns each team member a role of story, video tapes the playing, and shows in the class in the designated course session. The video should be played within 30 minutes in the class. Each team should direct the related issues discussion, such as clients' major stated problems, using the clients' characteristics, and the possible difficulties or ethical dilemmas. The grading of this assignment includes the case demonstration evaluated by classmates and the participation evaluated by the team members.